Compliance Support Officer, HMRC, Nottingham / WFH

Do you have good communication skills and an interest in admin support?

If this sounds like you, then you could be a great Compliance Support Officer here at HMRC.

What will you be doing?

You will support compliance caseworkers and senior colleagues while they carry out their day to day duties. This may include supporting the investigation of offences against the tax systems.

You will provide a wide range of admin support duties including accessing relevant IT systems to collate information or data. In some instances, you will be required to work collaboratively with support staff colleagues to deliver a specific task or activity.

The majority of work you will help to support will be desk-based, however there may be some travel required if you are assisting face to face meetings with taxpayers.

Working patterns

● 37 hours per week, covering various working arrangements 7am and 8pm, Monday to Saturday.
● This includes weekends, evenings and some bank holidays.
● Part-time working opportunities (minimum 22 hours per week covering various patterns during our opening times) can be considered but business need will dictate whether your request can be accommodated.

What do we need from you?

You don’t need any qualifications tax knowledge in order to apply, but you’ll have an interest in admin support and have the following qualities:

● Strong communication skills – written and verbal, enabling you to effectively document and communicate outcomes
● Analytically minded - you will enjoy critical thinking, data and information analysis, research, communication and problem solving
● Focused - able to follow processes and guidance ensuring quality standards are adhered to
● Eager to learn - capable of developing the required level of skills to enable you to successfully perform your role
● Team player - able to work effectively with colleagues and stakeholders across HMRC

What can we offer you?

HMRC benefits include:

● Civil Service Pension
● 25 days' holiday, increasing by one day each year up to 30 days
● Flexible working hours
● At least 2 days a week working from home
● Train season ticket loan
● Access to apply for other Civil Service Jobs, before they go live to the public
● Staff networks for race, LGBT, disability, gender, carers and more

Diversity and inclusion
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

Next steps
Select apply to view the full job advert on Civil Service Jobs. From there you can start your application which consists of:

● Entering your employment history (like a CV)
● Numerical and verbal tests
● Video interview